In travel therapy, your recruiter is your business partner, advocate, and primary point of contact. A great recruiter fights for your best interests and makes the logistics seamless. A bad one costs you money, causes stress, and can tank your experience.
What Does a Recruiter Actually Do?
Your recruiter's job is to match you with assignments that fit your preferences, negotiate the best possible pay package on your behalf (or at least present fair ones), handle the administrative side — credentialing, compliance, contract paperwork, coordinate with the facility on your behalf, troubleshoot issues during your assignment, and help you plan your next move before your current contract ends.
Good recruiters do all of this proactively. Bad recruiters do the bare minimum — and sometimes not even that.
How to Find Good Recruiters
The best way to find quality recruiters is through other travelers. Travel therapy Facebook groups and Reddit communities are full of recommendations (and warnings). When someone raves about their recruiter by name, that's a strong signal. Look for recruiters who specialize in therapy — not general healthcare staffing. A recruiter who works with PTs, OTs, and SLPs daily understands the market, common concerns, and clinical nuances far better than a generalist who also places nurses, lab techs, and medical assistants.
Connect with 2-3 agencies initially. This gives you comparison data for pay packages and lets you evaluate recruiter responsiveness and transparency before committing to one.
Questions to Ask a Potential Recruiter
When interviewing a recruiter (yes, you should interview them), ask about their experience specifically with therapy placements. How long have they been in travel therapy staffing? Do they specialize in a particular discipline? Ask how many travelers they currently manage — too few might indicate they're new; too many might mean you won't get personalized attention.
Ask about pay transparency. Will they show you a full breakdown of your pay package including the bill rate? How do they structure packages (ratio of taxable pay to stipends)? Ask about their process when issues arise during an assignment — slow or unclear answers here are a warning sign.
Most importantly, pay attention to how they communicate. Do they respond quickly? Do they listen to your preferences? Do they pressure you into positions or respect your decisions?
Green Flags: Signs of a Great Recruiter
Great recruiters respond to your calls, texts, and emails within a few hours — not days. They provide detailed pay breakdowns without you having to ask, showing transparent numbers. They present multiple options rather than pushing a single contract. They proactively check in during your assignment, not just when it's time to sign a new contract. They remember your preferences, career goals, and personal priorities. And they're honest about the downsides of a position, not just the selling points.
Red Flags: Signs of a Bad Recruiter
Watch out for recruiters who are slow to respond or go silent for days. Be wary if they refuse to provide pay breakdowns or get defensive when you ask about bill rates. Pressure tactics like "this position won't last" or "you have to decide today" are concerning. Vague or changing contract terms should raise alarms. If the pay package drops significantly from what was initially discussed, that's a serious red flag. And if they become less responsive after you sign a contract, that tells you everything about their priorities.
Working With Multiple Agencies
Many experienced travelers work with 2-3 agencies simultaneously. This gives you a wider selection of available contracts, competing pay packages for the same position, leverage in negotiations, and a backup plan if your primary agency doesn't have what you want.
Be upfront with your recruiters that you work with multiple agencies. Good recruiters understand this is standard practice and will compete to earn your business. Recruiters who pressure you into exclusivity are putting their interests above yours.
When to Switch Recruiters
Don't feel obligated to stay with a recruiter who isn't serving you well. Consider switching if your concerns or requests are consistently ignored, pay packages are below what other travelers report for similar positions, communication is unreliable, or issues during assignments aren't resolved promptly.
Switching is simple — you're not under any obligation to stay with an agency between contracts. Just be professional about it and give your current recruiter a chance to address your concerns before moving on.
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